This website is operated by Quirks Car Company. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about us and:
- The personal information we collect about you, our users
- What we do with your information, and
- Who your information may be shared with
Who We Are
Quirks Car Company ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998, (ie we are responsible for, and control the processing of, your personal information).
Information we collect
a) Personal information you provide to us
We collect the following personal information that you provide to us:
- Your name
- Address
- Email Address
- Date of birth
- Marital Status
- Employment Information
Some examples of when we collect this information include:
- When subscribing for our Newletter
- Vehicle Alerts and Stock List
- When you complete a contact form for Wickford or Galleywood branches
- Completing an enquiry for Finance
b) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
- Shall consent on their behalf to the processing of their personal data;
- Shall receive any data protection notices on their behalf;
- Shall consent on their behalf to the transfer of their personal data abroad
How we use the information we collect
We collect information about our users for the following purposes:
As part of the registration process for our newsletter, stock list or alerts, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you've asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you're happy and satisfied. We don't rent or trade email lists with other organisations and businesses. If you complete our Finance Enquiry Form, this information will be passed to our finance partners in an effort to find you the best deal.
Who your information may be shared with
We may share your information with:
- Law enforcement agencies in connection with any investigation to help prevent unlawful activity
Marketing
We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.
Keeping your information secure
We will use technological and organisation measures to keep your information secure. These measures may include the following examples:
- All data is stored on secure servers
We are certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure.
However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
What rights do you have?
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:
- email, call or write to us (using the contact details below)
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let us know the information you want a copy of, including any account or reference numbers, if you have them
We may ask you to pay a fee before sending this information to you.
Right to correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:
- contact us using the contact details below
- let us have enough information to identify you (eg account number, user name, registration details), and
- let us know the information that is incorrect and what it should be replaced with
Right to ask us to stop contacting you with direct marketing
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
- email, call or write to us (using the contact details below)
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)
From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
Changes to the privacy policy
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
Contacting us
If you have any questions about this policy or the information we hold about you, please contact us by:
- email: privacy@quirkscarco.co.uk
- post: Quirks Car Company, Arterial Road (A127), Wickford, SS12 9JG
Cookies Explained
Cookies are small data files that websites store on your device (computer, phone, tablet) when you visit them. They act like tiny pieces of information websites remember about you. Here are some key things to know about cookies:
- They make websites work better: Cookies can help websites remember things you've done on previous visits.
- They personalise your experience: Cookies can be used to show you content relevant to your interests and browsing habits.
- They provide website analytics: Websites can use cookies to understand how visitors use their site, helping them improve your experience.
It's important to note:
Cookies typically don't store personal information that identifies you directly (like your name or email address).
List of the main cookies
We use Google Analytics 4 (GA4) to analyse website traffic and user behavior. GA4 primarily uses first-party cookies but may also leverage other identifiers to track user journeys. The information collected helps us understand how visitors interact with our website and improve their experience. GA4 does not collect personally identifiable information (PII) unless you explicitly provide it through forms or other means.
You can control or disable cookies through your browser settings, or enabling the cookie preferences pop up using the link in the footer "Cookie Preferences".
For more detailed information about cookies visit www.allaboutcookies.org
Third-Party Cookies from Embedded Content
Our website may include embedded content from external websites like YouTube, Vimeo, social media platforms (Facebook, X, Instagram, etc.). When you visit a page with this embedded content, these third-party websites may set cookies on your device.
We do not control the setting or dissemination of these third-party cookies.
Here's what you can do:
- Review the privacy policies of these third-party websites to understand how they use cookies and how you can manage them.
- Some platforms offer opt-out mechanisms for their cookies. Explore their privacy settings for these options.
- You can also disable third-party cookies through your browser settings.
By using our website, you acknowledge that you may receive cookies from these third-party websites.
Privacy
Information that is gathered from visitors
Almost all Web servers record users requests made upon them (such as the visitor's IP address, browser type, referring page and time of visit) in log files.
How the Information is used
The information is used to enhance the vistor's experience when using the website to display personalised content. Personal data, such as names and email addresses will not be sold, rented or leased, and not kept longer than required to provide the service it was supplied for. E-mail may be sent to you for the purpose you registered but will not be used for unrelated marketing.
Online Vehicle Enquiries
When you enquire about one of our vehicles, we will require your email, name, address and contact telephone number so that we can respond to your enquiry. If you do not purchase a vehicle we will keep this information for 12 months after your initial enquiry.
Visitor Options
If you have subscribed to our newsletter, you may unsubscribe by replying to any of the email correspondants and simply state you wish to unsubscribe to the service.
VisitorChat
This website uses VisitorChat to provide you with immediate communications with our dealership, in order to facilitate this VisitorChat act as a Data Processor and the following cookies are set on your machine.
| Name | Purpose | Neccessary |
| AWSALB | Sticky sessions on our load balancer | Yes |
| AWSALBCORS | Sticky sessions on our load balancer | Yes |
| vcd | Used to preserve state within the chat box | Yes |
| vcmb | Used to preserve state within the chat box | Yes |
| vcst | Used to preserve state within the chat box | Yes |
Further information on Visitor Chat's data protection policy can be found on the Visitor Chat website